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Frequently Asked Questions

Everything you need to know about our products and the ordering process.

Free shipping from 50 €
Replacement or refund if something's wrong
Personal support by email

Product & Material

Our posters are printed on high-quality semi-glossy paper at 170gsm – sturdy enough to last, yet flexible enough to ship without creasing. The semi-glossy finish delivers vibrant colors and razor-sharp detail without distracting glare.
Yes! Alongside unframed posters, selected designs are also available framed. The poster is already mounted inside the frame – no assembly or fitting required, just unbox and hang.
Yes, absolutely. All frames arrive fully assembled, including hanging hardware. Just unbox and hang it up – no tools and no assembly required.

Learn more about our quality & materials →

Shipping & Delivery

Shipping is a flat 4.95 € worldwide, and free on orders from 50 €. Digital downloads never have shipping costs. Since your order is produced and shipped by a print partner near you, you typically won't run into extra customs charges either.
We ship worldwide. This is possible thanks to our network of print partners across multiple countries – including Europe, the US, the UK, and Australia. Your order is automatically produced at whichever printer is closest to you. That means shorter transport routes, faster delivery, and a smaller environmental footprint than shipping everything from one central warehouse.
Because your poster is produced locally – at a print partner near you – delivery is usually noticeably faster than shipping from one central warehouse. Production and shipping typically take about 1 week, depending on your location and whether you ordered a framed or unframed poster (frames take a little longer to produce).
Your order isn't made in one central warehouse – it's produced through a network of print-on-demand partners specialized in high-quality poster and frame printing. Depending on where you live, the printer closest to you handles production and shipping, which saves time and avoids unnecessary transport distances. That way you get the same quality everywhere in the world, without long wait times.

Digital Products

Yes, selected designs are also available as a high-resolution digital download. Perfect if you'd like to print your poster yourself at home or through a print shop of your choice in the size you want – or if you simply need it right away.
Right after your payment is confirmed, you'll receive the download link by email. No waiting for shipping – you can download your design and get it printed within minutes.

Orders & Returns

If your poster ever arrives damaged or there's a quality issue, we'll take care of it right away with a free replacement or a full refund – just reach out to us.

Since every poster is made specifically for you, cancellation without a reason (e.g. simply not liking it) is legally excluded. Not sure about your order? Just message us before you buy – we're happy to help you decide.

View cancellation policy details →

All clear? Then let's go.

Still have questions? Our support team is happy to help you.