Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. For a contract for the provision of digital content not delivered on a physical data carrier, the withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract:

Daniel Andersson, Poster Home Gallery
Allerstr. 32, 12049 Berlin, Germany
Email: mail@posterhomegallery.com
Phone: +49 178 1486925

You may use the attached model withdrawal form, but it is not obligatory.

You can also fill in and submit the model withdrawal form or another clear statement electronically on our website (www.posterhomegallery.com). If you make use of this option, we will send you a confirmation of receipt of such withdrawal without delay (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

When does the right of withdrawal not apply or lapse?

The right of withdrawal does not apply or lapses in the case of the following contracts:

1. Individually personalized posters: contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. This applies exclusively to posters personalized individually by you (with text, name or motif specified by you). For all other posters from our catalogue — even where these are printed on demand — the right of withdrawal applies without restriction.
2. Digital content: contracts for the delivery of digital content not delivered on a physical data carrier, where we have begun performance of the contract after you
   • have expressly consented to our beginning performance before the expiry of the withdrawal period, and
   • have confirmed your knowledge that you lose your right of withdrawal by your consent when performance begins, and
   • we have confirmed this consent and acknowledgement in text form.
   Without this consent and confirmation, the right of withdrawal continues to apply to digital content as well. We make digital content available only once your consent has been received.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it.)

— To: Daniel Andersson, Poster Home Gallery, Allerstr. 32, 12049 Berlin, Germany, email: mail@posterhomegallery.com

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

— Ordered on (*)/received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this form is notified on paper)

— Date

(*) Delete as appropriate.